FAQs


FREQUENTLY ASKED QUESTIONS

Below are the most common questions our customers ask. If you need help with anything not listed here, feel free to contact us anytime.

ORDERING

How do I place an order?

Simply add your favorite items to your cart and checkout using our secure payment system. We accept all major payment methods.

Can I change or cancel my order after placing it?

We process orders quickly, but if you need to change or cancel your order, contact us within 12 hours. Once your order is processed, we can no longer make changes.

Do you offer order tracking?

Yes! Once your order ships, you’ll receive a tracking number via email or SMS.

SHIPPING

Do you ship worldwide?

Yes — we ship globally so fans everywhere can rep their teams.

How long does shipping take?

  • USA & Canada: 5–12 business days

  • Mexico: 7–14 business days

  • International: 7–20 business days

Shipping times may vary depending on your location and order volume.

How much is shipping?

Shipping rates are calculated at checkout based on your region and order size. Free shipping may be available during certain promotions.

PRODUCTS

Are your jerseys true to size?

Yes. Our jerseys are designed with an authentic fan fit. If you prefer a tighter or looser fit, check our size guide before purchasing.

Do you offer kids’ sizes?

Kids sizes may be available for select items. Please check individual product pages for sizing options.

What material are your items made from?

Our jerseys use breathable performance fabric, while our hoodies and tees are made from premium cotton blends. Full material details are listed on each product page.

RETURNS & EXCHANGES

What is your return policy?

We accept returns within 30 days of delivery for unused, unwashed items in original packaging.

Can I exchange for a different size or item?

Yes! Contact our support team and we’ll help you with an exchange as long as the item is eligible.

My item arrived damaged or defective. What do I do?

Email us immediately with your order number and clear photos of the issue. We’ll replace it or issue a refund.

PAYMENTS

What payment methods do you accept?

We accept Visa, Mastercard, AMEX, PayPal, Apple Pay, Shop Pay, and more depending on your region.

Is your site secure?

Absolutely — we use encrypted checkout and industry-standard security to protect your information.

WHOLESALE & BULK ORDERS

Do you offer wholesale or bulk discounts?

Yes — contact us directly for team orders, resellers, or bulk purchases.

NEED MORE HELP?

How can I reach customer support?

Email: support@redwhitebluefc.com
WhatsApp/SMS: (+1) your-number-here
Response Time: 24–48 hours